As anyone savvy in the ways of the World Wide Web can tell you,
a good domain name is a crucial factor in the success of a website.
It can lead new consumers to your business, and at the same time
provide your current customers with easy access to new features
and conveniences. A good domain name does more than just give you
a location on the Internet; it adds value to your brand and greatly
increases your customer service potential.
However, finding such a name can be a tricky proposition. Everyone
has encountered situations where bad spelling, odd hyphenation,
and generally esoteric domain name choices have made it difficult
to find a site. Often consumers trying to find one site will arrive
at the site of a competitor, or even that of some entirely unrelated
product. For this reason, it is very important that a company's
domain name choice be carefully thought out. While this may seem
to be a daunting task, following a few simple rules can make sure
that your domain name allows your site to service the most consumers
in the best way possible.
First and foremost, KEEP IT SHORT AND MEMORABLE. This really cannot
be emphasized enough. The shorter a domain name is, the easier it
will be for your consumers to remember, and the more likely they
will be to find your site. This leads to satisfaction for your customers
and profits for you. However, be wary of making a name too short.
While some large, well-known companies can get away with using initials
to denote their site, smaller firms will likely confuse consumers
used to seeing the full company name.
You should also make sure to keep your domain name easy to spell.
Odd spellings or uncommon words can make it more difficult for consumers
to find your site, therefore limiting the amount of traffic you
will receive. This is also true of multi-word names
that use hyphens;
anytime you must explain exactly how to type in your domain
name,
it's too complicated.
Secondly, make sure that consumers can directly relate your domain
name to your business. This may seem commonsensical, but it's surprising
how often firms violate this crucial tenet, using lesser-known industry
jargon or including words or initials not commonly incorporated
in the firm's name. If your business name follows the first rule
(making it short and easy to remember), then this is the best choice
for your domain name. However, if this isn't the case, you may want
to consider using commonly related terms for the name. For example
barnesandnoble.com also took the domain name books.com and used
it to link to their main website. Using common terms in place of
a complicated company name makes your site more accessible for consumers,
and therefore equals profits for you.
Finally, be proactive about obtaining alternate domain names. While
you want all consumers to make it to the same website, it is inevitable
that some people will get your domain name wrong, no matter how
simple and intuitive it may be.
This being the case, you should take precaution against their mistakes:
register domain names of common misspellings, your website name
in plural form, your website name in .com, .net, and .org. You can
then configure all of these sites to forward consumers to your primary
website. Allowing for these common mistakes permits you to greatly
increase the accessibility of your website.
Finding the right domain name is a necessary step in establishing
a solid online company presence. Unfortunately, it is all too easy
to label yourself with a name that constructs a barrier between
your firm and the consumers that are trying to reach you. Following
these rules, however, can assure you a domain name that will not
only provide the maximum convenience for your current customer base,
but also bring in new clients and increase your market share.
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